Marco S. Casalaina is VP of Contact Center & Integrations at RingCentral. He joins RingCentral from predictive analytics vendor KXEN, where he was Vice President of Product Management, which was acquired by SAP AG in 2013. Previously he was at Salesforce, where he led product management efforts for the Service Cloud, the company’s customer service and support solution and its second-largest and fastest-growing product. Marco also worked at Oracle, PeopleSoft, and Calico Commerce. He holds a Bachelors Degree in Computer Science from Cornell University.